When you place an order, we may collect the following information from you including:
- your name
- your contact details
- your credit card details
- your preferences for our products
We may also collect this information when you communicate with us either by email, telephone, in person or social media. We collect this information in order to be able to effectively process your order.
florafo does not share, sell or trade with third parties your personal information unless required or authorised by law.
Access to your Personal Information
If you need to update or correct Personal Information we hold about you please contact us. In order to protect your Personal Information we may require identification from you before doing so.
Website
We collect statistical data from all traffic through our website through 'cookies'. This data includes information regarding:
- visitor numbers
- visit time and length
- the information requested during your visit
- browser type and operating system details
- the site you came from and exited to
All statistical information is used to provide florafo with general information about our users and to help promote and better our understanding of the way you use and interact with our online services.
We also use the information to assist us in providing you with relevant information, notify you of products and special offers that may be of interest to you. The information we collect helps us better understand the products and services that may be of most interest to you.
Other Websites
The florafo website may contain links to other websites. florafo is not responsible for the content or functioning of them and has no control over them and will be governed by their own policies.
Marketing
If you prefer not to receive promotional materials from us, please let us know by sending an email to info@florafo.com with ‘Unsubscribe’ in the subject field, or use the Unsubscribe link from any marketing email you have previously received from us.
Policy Updates
This Policy may change from time to time and without notice.
florafo
PO Box 176, Taylors Lakes, Victoria, 3038.
hello@florafo.com
Last updated: 27th April 2024.